Exclusive warranty policies: another reason to choose STEPHAN/H

Posted in Blog by STEPHAN/H on

Whether it’s for unparalleled comfort, the professional look, or the wide selection of technical clothing and accessories, there are many reasons why a helicopter pilot or aviation enthusiast should choose STEPHAN/H.

In addition to the above-mentioned reasons, the warranty policies offered are certainly not to be overlooked. Few companies offer a lifetime warranty on their clothing, yet STEPHAN/H offers such a warranty on its professional flight suits and apparel. To show that the company stands behind their products, the flight suits and other items from the professional collection are fully warrantied to the original owner against defects in material and workmanship. “This is a way for STEPHAN/H to guarantee the quality and performance of all its professional products and we are very proud to offer such a warranty to our valued customers,” says STEPHAN/H Brand Manager, Ms. Carolyne Lemelin.

The company also offers a one (1) year warranty on all products from the Aerostyle collection, as well as on the accessories.

When you choose the high-end, high-quality flight suits offered by STEPHAN/H, tested by experienced pilots, you get peace of mind. The qualified team will take care of you and will guide you in answering any questions during the purchase process as well as after-sales service. One area to highlight in after sales service is in regards to the recommended use and maintenance of our products. The use of bleach and fabric softener is also strongly discouraged, especially in the case of fire-resistant suits because they reduce their effectiveness. It is important to follow the washing and drying instructions of the products, to ensure that it does not get damaged and to prevent premature wear.

Consult the warranty policies

Feel free to contact STEPHAN/H Customer Service Department at 1-844 400-2585 if you have any questions. In addition, if you think you may be tampering your clothing, please call us first to confirm if the warranty will continue to apply after the changes you wish to make.